TTO Shipping Policy

This, That, & Other Creative Studio Shipping Policy

Once your order is placed, please allow a turnaround time & processing time to create and/or ship your tumbler or item and this does not include shipping time. Shipping is via USPS Priority Mail.  When checking out, the carrier provides an automatic TRANSIT time that we do not control. This time is in ADDITION to our processing time and carrier times cannot be guaranteed once it leaves our hands. Transit time varies depending on the package destination. Normal shipping days are Monday-Friday. Please be aware that we only ship out during those days, and print shipping labels 2-3 days before actually shipping your package out. This means you’ll receive an email containing shipping & tracking information when your order has been marked as fulfilled, BUT you will NOT see movement on tracking until they are picked up/dropped off. We schedule weekly pick-ups or drop offs that helps our business run smoothly. However, sometimes packages don't always get picked up on time. Please understand I am a one woman owner/operator of the studio and work very hard to get high quality tumblers and other items out weekly. If you have any questions always feel free to email us and include your order number in the subject line.

***SHIPPING IS AVAILABLE WITHIN THE CONTIGUOUS UNITED STATES ONLY.